The Solution

Mortgage Mediators was established to minimise and prevent the losses to all parties that occur in forced eviction mortagee sales. We have developed an alternative that replaces the anxiety, stress and financial loss with face-to-face mediation and practical solutions that lead to financially responsible and secure outcomes for borrowers, lenders and insurers.

By acting as a neutral facilitator between the distressed mortgagor and the lender/LMI, Mortgage Mediators can deliver many benefits including:

• Minimising potential losses for the mortgagee/LMI and the distressed mortgagor.
• Maximising the selling price of distressed properties.
• Minimising the risk exposure for lenders/LMI.
• Helping mortgagors retain the property on revised terms or seeing their property sold under highly favourable conditions which result in a higher selling price. This saves money and time while minimising stress.
• Cost effectiveness – the service is provided for a reasonable fee (applicable only for successful outcomes) that is a fraction of the cost of a forced eviction sale. If not resolved, there is no fee. However till 1/3/13 free as an exercise to demonstrate it works like overseas will across Australasia.
• Maintaining civil and cooperative relationships between all parties — ensuring the process proceeds smoothly, efficiently and cost effectively.
• Providing 24/7/365 service in Australia, New Zealand and Pacific islands.

We eliminate all the excessive cost and time associated with forced eviction/mortgage sales — cross collateralised or not, residential, commercial, industrial.

Our approach is based on the success of mortgage mediation overseas. For example, and equally important, lenders/LMI in the US state of Nevada have saved over US$21 million in a short amount of time only after this face-to-face approach by a neutral facilitator was implemented. To the credit of lenders, albeit the numerous systems in place are not achieving satisfactory results, while independent, face-to-face mediation is and benefits all.